Diebold Nixdorf AllConnect Services accelerate physical shopping

American financial security and services corporation Diebold Nixdorf has launched Diebold Nixdorf AllConnect Services, an offering that provides retailers and financial institutions the capabilities and technology needed to make physical distribution channels as agile, integrated, efficient and differentiated as their digital counterparts.

Leveraging a data-driven Internet of Things (IoT) infrastructure, Diebold Nixdorf AllConnect Services optimises efficiencies and transforms operations to enable businesses to focus on their core competencies and consumer experiences. By elevating physical channel agility that coincides with the speed-to-market capabilities digital channels provide, the company said retailers can deliver seamless connected experiences across the entire commerce value chain.

To address this need, Diebold Nixdorf AllConnect Services uses an advanced IoT infrastructure as the foundation for all service endpoints that intuitively analyses data to predict trending outcomes and enrich decision-making. With this holistic view, end-to-end business operations are transparent 24/7 in order to identify and remove redundancies to drive peak performance, make business operations agile and foster innovation.

In addition, Diebold Nixdorf AllConnect Services powers a collection of integrated business solutions for the connected world, including:

  • Managed Mobility Services: Diebold Nixdorf AllConnect powers services that manage mobile device fleets seamlessly and efficiently. The day-to-day management of all assets — including apps — and sourcing and shipping devices are in sight and in use, all the way until the end of the lifecycle. Diebold Nixdorf manages, monitors and provides the essential analytics that optimise business processes and store operations.
  • Branch and Store Lifecycle Management: Provides businesses with tailored IT services that ensure optimal performance and the end-to-end management of full-store or branch infrastructure. According to Diebold Nixdorf, retailers profit from comprehensive transparency of performance and costs, while staying in control of their IT and store networks.
  • ATM-as-a-Service: Diebold Nixdorf takes the responsibility to operate banks’ entire self-service fleets, providing increased availability and expanded payment processing functionality. ATM-as-a-Service optimises internal operations and minimises the total cost of ownership all while ensuring consumers remain delighted with the self-service experience.
  • Financial and Retail Total Implementation Services: Diebold Nixdorf provides scalable and modular expertise to oversee design, customisation, deployment and installation — on time and within budget — in a multi-vendor environment. These services use industry best-practice processes and project management, local and global expertise, covering the management of all suppliers and stakeholders.

“Diebold Nixdorf AllConnect Services leverages our broad knowledge of global markets, awareness of industry shifts and a consumer-centric view of what our clients need in order to accelerate their business transformation,” said Olaf Heyden, senior vice president, services at Diebold Nixdorf. “The underlying foundation of our services infrastructure will always consist of the most dedicated people providing industry-leading integrated solutions. We pride ourselves in this approach and our customers can feel confident their team is powered by ours.”

The company will showcase its Diebold Nixdorf AllConnect Services in booth #D22 at Money20/20 on March 13-15 in Singapore.


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