The booming e-commerce market in Thailand is currently second largest in South-east Asia and is expected to grow 22% annually till 2020, said Kiattichai Pitpreecha, managing director of DHL eCommerce Thailand.
This translates to more than triple in size to €3.6 billion (US$3.9 billion) between now and 2020.
He added: “Along with this remarkable growth, there are increasing demands for cost-effective and high quality logistics solutions to meet rising consumer needs. As such, we are investing now to ensure we are the provider of choice for Thai consumers.”
DHL eCommerce is enhancing its nationwide coverage with next day delivery in remote areas in the country and extending pick-up service to small e-commerce merchants to meet its growing customer demands. Launched in January 2016 in Thailand, the service offers end-to-end domestic delivery services and easy access for local businesses to expand globally through affordable B2C international cross-border shipping and scalable, pay-per-use fulfilment solutions through a global fulfilment network within Deutsche Post DHL Group.
“We are strengthening our delivery network across the country in order to offer second-to-none nationwide service across Thailand. This will enable merchants to reach out to the growing base of e-commerce consumers outside Bangkok in major provinces and rural areas with superior service quality. We have also extended our pick-up service to include small and large merchants. For the 2.7 million small and medium-sized enterprises (SMEs) in Thailand, this means greater convenience and a quicker process to deliver to their consumers — with less time spent travelling and waiting in queues to drop off their goods, they can spend more time focusing on growing their business,” Pitpreecha explained.
The 3,222 sqm DHL eCommerce central hub in Bangkok and its domestic delivery network across Thailand have the capacity to handle over 15 million shipments annually.