Voice-controlled logistics management has arrived

Logistics management software provider LogiNext has launched its voice-controlled automation feature as it integrates with Alexa, Siri, Google Assistant and Cortana.

LogiNext said it is working on this with five enterprise clients and looking to do more pilots. The clients can now just talk to their digital assistants and get all the required information about their logistics movement instantaneously. They can give instructions to LogiNext’s system to optimise routes, plan delivery schedules or assign a specific order to a delivery personnel.

With LogiNext’s voice-controlled automation, managers can plan the entire schedule and route with load balancing across the last mile fleet and send estimated time of arrival (ETAs) by talking to the LogiNext system. If they want a specific parcel to be assigned to a courier who is more well-equipped to deliver it, they can simply say so and it would be done, according to the company. It can carry out dispatch automation with a single skill-defined command.

Manisha Raisinghani, CTO, LogiNext, said: “Imagine a world where all you need to do is speak to your digital assistant to manage your logistics. You can track the exact location of any vehicle simply by asking a question. What’s more, you can ask a question in your native language or dialect.”

Dhruvil Sanghvi, CEO, LogiNext, added: “Voice-controlled automation through digital assistants has the potential to simplify enterprise communication and cut down the reaction time for any event or circumstance. It would also bring transparency as information would flow directly to the concerned people without intermediate misinterpretations. The implications of such automation are beyond just numbers, it can drive a change in the way things are done and eventually result in better strategic balance within companies.”

LogiNext is based out of Fremont, California in the US, with regional offices in Mumbai, Singapore, Jakarta, Dubai, and Delhi.

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